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All process tasks will be carried out in order. A task will never be started if the task before is still running. When one of the tasks fail the process will get a failed status and stops executing. If a process has 3 tasks, the first fails then task 2 and 3 will stay on status open, task 1 will have a status failed and the process will also have a failed status. If a process is marked as restartable the process can be restarted. When a process is restarted the first failed or open task will be restarted.
Process triggers
A process will be triggered by sending a message to the the opm_processrequested topic. The process manager will listen to this topic and will respond to configured triggers. For a full list of the default ORP triggers see the list of process triggers.
Process tasks
Processes can be configured via the process manager configuration tool. ORP has an extensive set of predefined process tasks that can be used for different purposes. See the list of process tasks for the complete overview of all process tasks.
Example order process
Below tasks are defined for a new order process. This new order process will fire when a NEWORDER process request was received.
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EnrichOrder, when this order is a store pickup order the pargo id needs to be mapped to a store id.
ORP stock, update the stock in ORP so the ordered items are deducted.
Sync order, send the order to Oracle OIC.
SFSC new order, send the order to SFSC.
Update ORP Status, update the order status in ORP.
If there were gift cards in the order which are digital assets, set the status of the giftcard to delivered.
Example refund process
Below tasks are defined for a refund succeeded process. This process will fire when a REFUND_TRANSACTION_SUCCESS process request was received.
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