...
| Table of Contents | ||||
|---|---|---|---|---|
|
Order report
To access the order report, first navigate to the products section by clicking on ‘orders’ in the top menu. Then click on the ‘business insights’ button (image 1).
...
To go to the order in the OMS, you can click on the date and a new tab will open with the order detail page.
...
Image 2: Order report
Sorting data
The report can be sorted by clicking on one of the headers in the grey bar. Click e.g. on date, to see your newest or oldest refunds first (image 3).
...
Image 3: Sort your report
How to filter your data to fine tune your report
...
On the right side of the report you will find a panel with different filters (image 4). Adding a filter to your report will affect the records that appear and narrows down what data displays. This allows you to fine tune your report.
...
Image 5: basic and advanced filtering options
Three reports in one
The order report consists of three reports:
...
You will be able to switch between the reports by clicking on the three buttons at the top right. To go back to the main report (the order detail report), click on the arrow on the top left (image 6).
...
Image 6: Order report
Pending Refunds
Navigate to the ‘Pending Refunds’ report to view more details on your order refunds. The report displays data on order number and order ID, PSP, dates, amount PSP return message and its status.
...
Image 8: Export your report
Promotions
Navigate to the ‘Promotions’ report to view more details on all your promotions (image 9).
...